Is mediation upsetting? Inevitably there is often a certain level of distress however low it may be. It is always Susan’s aim to take as much stress as possible out of the process and to handle matters with sensitivity. If the relationship between you and your ex is at a point where you feel you cannot be in the same room as each other, then mediation can be conducted with each of you in a separate room and Susan passes between you carrying each of your messages back and forth. In such situations Susan may, with your consent, bring in a second mediator to help facilitate the process. However most mediation processes are reasonably pleasant and not infrequently former partners find that the process allows them to find a better and more peaceful level of communication with each other.